“Your company has set a fine example of commitment to service excellence, and fostering the highest ethical relationship between businesses and their customers.” – Anne Deschene, president Better Business Bureau

Thank you very much for doing such a great job at our Waialua home. I will highly recommend you to anyone who will need a new roof in the future.” – James Saito

“My congratulations to Teddy and his crew for a job well done on my home. Their hard work and professionalism are commendable. I’m very happy with my new roof!” – George Erwis

“My appreciation goes to Mike, Shawn and the crew that did the job for us. The workmanship was outstanding. All should be commended for a job well done. I will certainly refer your company to friends and relatives.” – David T. Araujo

Thank you so much for the great painting job you completed on the new drywall in our basement office area.” – David Eveland

“Thank you very much for your complemantary services in fixing our roof. Your friendly attitude and fast, efficient service is certainly keeping with your slogan “Specializing in customer satisfaction”. Again, thanks for your help.” – Christine and Jim DaValle

“Dear David: thank you for your continuous generosity in helping us with our roof. I heard alot of great things about you and obviously they are true. Much mahalo.” – Nancy and Ronald Ching

You were all so terrific! You all did our home with such professionalism. I want to thank you not just for what you did, which was wonderful, but for the warmth and the caring you put into it.” – Brian and Jean Yamane

Good job! Work was clean and done in good time. Work crew was efficient and courteous. I’ll recommend you to others. – Ian Isubuyama

Letter of Appreciation for Roofing Project

To a homeowner, a roofing project can be an excruciating experience. Not so when the work is done by David’s Custom Roofing & Painting. I was pleasantly surprised to see exceptional knowledge and dedication by the estimator and roof workers. In my opinion, they were outstanding and exceeded normal standards.

Raymond Namba – I was very appreciative for his knowledgeable attention to details and willingness to explain the job to my satisfaction. His timely estimates and courteous demeanor provided solid proposals and chooses for me.

Foreman Reynaldo was very conscientious and demonstrated exceptional knowledge, skill and leadership on the job. His work ethic provided maximum productivity from his crew which resulted in a timely completion of the project. I especially appreciated the daily cleanups and the special attention to keeping the damage of our yard and plants to a minimum.

Please extend my appreciation to Raymond Namba, Foreman Reynaldo and his tireless Crew, the Office staff and the many others who contributed to the success of my project.



Mahalo for everything – from the office staff, Raymond’s service and Russel and his great crew. Also for the follow-up call, David. You are all the BEST. – Judy & Adam

Everything was fantastic. Max & his crew worked under some difficult conditions. It would rain, stop & get sunny, humid and hot. They completed the job before Darby came. They were very knowledgeable & courteous. They made sure my yard was spotless before they left. My neighbor had a new roof done last year with a different company & is not happy with the results. The moral of the story is that you get what you pay for. David’s is the BEST! – Steve

Baba was very specific in his presentation and answering all of my questions. I thought he did a great job. – Mike

I want to thank Mark for his professionalism in doing the job on the carport. As for the house, job well done, even with the rainy weather. Thanks to Freddie and Jason. – Joseph

Mahalo for all that you do and did!!! From David, office staff, estimators, roofers, carpenters and to all, you made us feel we made the right choice. The finished results are excellent. We do feel “Once a customer, always a friend.” – Deborah

Mark was cordial and friendly and when I asked about his fellow workers, he simply pointed to himself. I asked if he knew where the broken tiles were located and he produced the sketch drawn by the estimator. I asked him to be sure to take care of the puka where the estimator had leaded. He assured me that he would do so. He proceeded to do the job quickly and efficiently as possible. In addition to the targeted tiles, he notified me that he had found and replaced four additional tiles. In addition, Mark went the extra mile by cleaning out a portion of the gutter, and cleaned up and swept the litter off the patio where he had dropped the debris. I appreciated his efforts and thanked him for a job well done. I truly believe that Mark Lum is a huge credit to your organization. With his years of experience and expertise I am sure that his hard work and efforts on behalf of the company have been recognized in the past. I am sure that he will continue to do outstanding work. Mahalo a nui loa. – Leslie

Baba seemed very well knowleged in his profession. He explained the problem in detail and easy to understand for someone that has no idea about roofing could understand. Both Baba and Mark very courteous and professional. – Jared

Mel was a friendly & cordial person that we felt at ease with. Nelson was helpful & informative. Appreciated David personally calling to check back with us. – Randall

When I questioned roof repair/warranty, David came up personally to look at the problem and took care of the problem. Working with his daughter, Davelyn, is wonderful as she is professional and efficient. I like the idea of women stepping up to the plate and doing an exceptional job. – Nuuanu Memorial Mausoleum

Even if Sean wasn’t on the job, he came to make sure everything was going to be done the way we needed it. He even came out twice to explain the job to my father. Very patient. – Janice & Ernest

FANTASTIC! This is how I would describe your company and your employees. The workers work very hard and are very friendly and courteous. One even helped me unload my groceries. As for your lead person, Rey, I cannot express how great he is. He does very good work and I am very grateful for having him on my job. I would refer anyone looking for a roofer to you. Another compliment comes from Rey, and I quote “this is a great company to work for and the boss is a very nice guy. He treats everyone like family.” – Claire

Raymond, Davelyn, Russel, and “gang” ~ You’re the best, and we appreciate all your care and dedication. You do an outstanding job. – Cricket

Max did excellent job. Addressed roofing concerns. Good communication throughout job progress. Thanks also to Baba for his promptness and explaining problems and solutions. – Walter

We were extremely pleased with the professionalism, knowledge & workmanship of Raymond, his crew, and Mel and his crew. – Janet

I appreciated the call from Mark after our first rain to see if there was leakage. – John

Your willingness to speed up our job is appreciated. We have a trip coming up & your company worked to get it done before our trip. Mahalo for such good service. – Bob

Raymond provided excellent service and advice! His honesty and integrity was sincerely appreciated. – Clayton

As per the e-mail to Sean: Thank you for a job well done! Your crew did an excellent and professional job. We are very pleased with how the new gutters have enhanced the look of the home. Of course, we are glad this was completed before the rainy season! Mahalo Nui Loa! – John

Thank you Kenney and your team well done. – Elsie

Painters did a great job and were very professional. Note: I rarely give a rating of excellent because there is always room for improvement. I am very satisfied and happy with the job that was done. – Vern

Your men did a terrific job on painting my house. They came on Friday, & Clorox wash the house, & were very professional in their work. They explained the procedure & what they would do when everything was ready to go. They were courteous, helpful & took our suggestions without any hesitation. I hope you commend these men: Juanito, Uncle Greg, Dil, & Nate. They deserve all the praises & congratulations for their work. Juanito was fabulous in assigning the men their jobs they did it without any hesitation. Juanito is a fabulous foreman & works well with the group. He also works with homeowners & takes our suggestions as well as offer his advice. What a great group of men that work for you. Our house looks brand new, just like when it was built years ago. Shiny, paint looks good on the window frames, stairway, & walkways are really sharp. I thank these men & hope you commend them for the nice job that they did. Fantastic!! – Charles